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admin:check_held_shipments [2025/11/05 04:48]
216.73.216.151 old revision restored (2025/07/04 16:21)
admin:check_held_shipments [2025/11/05 05:02] (current)
216.73.216.151 old revision restored (2025/06/23 12:45)
Line 1: Line 1:
 +Goto OMS portal with login
  
-                **Check for Held Orders**+Click Orders in the left nav bar. This will take you to the orders page.
  
 +Click Saved Filters on the right side and select "Orders Held Back"
  
-1. Goto OMS portal with login+Click Apply button
  
-2. Click Orders in the left nav bar. This will take you to the orders page. +Look at each row in the search results. On the right hand column "Status" it will tell you why orders are held:
- +
-{{:admin:orders.jpg|}} +
- +
-3. Click Saved Filters on the right side and select "Orders Held Back" +
-{{:admin:held.jpg|}} +
- +
-4. Click Apply button +
-{{:admin:apply.jpg|}} +
- +
-5. Look at each row in the search results. On the right hand column "Status" it will tell you why orders are held:+
  
 Invalid Address == Fix the address Invalid Address == Fix the address
- 
 Merchant Stock == Missing Labels or No Stock (escalate this) Merchant Stock == Missing Labels or No Stock (escalate this)
- 
 Merchant Funds == Waiting for Payment (escalate this) Merchant Funds == Waiting for Payment (escalate this)
- 
  
 Once all the results are processed, this task is completed.  Once all the results are processed, this task is completed. 
admin/check_held_shipments.txt · Last modified: 2025/11/05 05:02 by 216.73.216.151