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admin:check_held_shipments [2025/06/22 21:27]
20.171.207.43 old revision restored (2025/05/20 12:18)
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-                **Check for Held Orders** 
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-1. Goto OMS portal with login 
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-2. Click Orders in the left nav bar. This will take you to the orders page. 
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-{{:admin:orders.jpg|}} 
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-3. Click Saved Filters on the right side and select "Orders Held Back" 
-{{:admin:held.jpg|}} 
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-4. Click Apply button 
-{{:admin:apply.jpg|}} 
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-5. Look at each row in the search results. On the right hand column "Status" it will tell you why orders are held: 
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-Invalid Address == Fix the address 
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-Merchant Stock == Missing Labels or No Stock (escalate this) 
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-Merchant Funds == Waiting for Payment (escalate this) 
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-Once all the results are processed, this task is completed.  
admin/check_held_shipments.1750627635.txt.gz · Last modified: 2025/06/22 21:27 by 20.171.207.43