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admin:check_held_shipments [2025/07/04 15:31]
216.73.217.3 old revision restored (2025/06/23 12:45)
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-Goto OMS portal with login 
  
-Click Orders in the left nav bar. This will take you to the orders page. 
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-Click Saved Filters on the right side and select "Orders Held Back" 
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-Click Apply button 
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-Look at each row in the search results. On the right hand column "Status" it will tell you why orders are held: 
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-Invalid Address == Fix the address 
-Merchant Stock == Missing Labels or No Stock (escalate this) 
-Merchant Funds == Waiting for Payment (escalate this) 
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-Once all the results are processed, this task is completed.  
admin/check_held_shipments.1751643100.txt.gz ยท Last modified: 2025/07/04 15:31 by 216.73.217.3