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| - | **Check for Held Orders** | ||
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| - | 1. Goto OMS portal with login | ||
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| - | 2. Click Orders in the left nav bar. This will take you to the orders page. | ||
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| - | {{: | ||
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| - | 3. Click Saved Filters on the right side and select " | ||
| - | {{: | ||
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| - | 4. Click Apply button | ||
| - | {{: | ||
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| - | 5. Look at each row in the search results. On the right hand column " | ||
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| - | Invalid Address == Fix the address | ||
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| - | Merchant Stock == Missing Labels or No Stock (escalate this) | ||
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| - | Merchant Funds == Waiting for Payment (escalate this) | ||
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| - | Once all the results are processed, this task is completed. | ||