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admin:check_held_shipments [2025/11/05 04:48] 216.73.216.151 old revision restored (2025/07/04 16:23) |
admin:check_held_shipments [2025/12/20 12:39] (current) 216.73.216.15 old revision restored (2025/12/20 05:20) |
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| - | **Check for Held Orders** | + | |
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| - | 1. Goto OMS portal with login | + | |
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| - | 2. Click Orders in the left nav bar. This will take you to the orders page. | + | |
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| - | {{: | + | |
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| - | 3. Click Saved Filters on the right side and select " | + | |
| - | {{: | + | |
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| - | 4. Click Apply button | + | |
| - | {{: | + | |
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| - | 5. Look at each row in the search results. On the right hand column " | + | |
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| - | Invalid Address == Fix the address | + | |
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| - | Merchant Stock == Missing Labels or No Stock (escalate this) | + | |
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| - | Merchant Funds == Waiting for Payment (escalate this) | + | |
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| - | Once all the results are processed, this task is completed. | + | |