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--- admin:check_hold_on_crm [2025/11/05 07:41]
216.73.216.151 old revision restored (2025/09/16 16:43)
+++ admin:check_hold_on_crm [2025/12/20 11:13] (current)
216.73.216.15 old revision restored (2025/12/20 08:20)
@@ Line 1: / Line 1: @@
 ====== How to check Fulfillment Shipping Holds in CRM ======
-We have to check twice a week to make sure we don't have held orders in Konneketive as well as in OMS
+We have to check twice a week to make sure we don't have held orders in Konnektive CRM as well as in OMS.
+. Log in to Konnektive CRM
+. Click **All Reports** in the navigation bar on the left. Then select **Fulfillments Details Report.**
+{{:admin:check_holds1.jpg?600|}}
+. Adjust **Start Date** and **End date** **(This Month)**
+. On Fulfillment Status - select **Hold** and **Pending**, then hit **GO.**
+{{:admin:check_holds2.jpg?600|}}

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