This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
|
admin:create_management_report [2026/05/06 14:04] 216.73.217.110 old revision restored (2026/02/04 04:34) |
admin:create_management_report [2026/05/06 14:14] (current) 216.73.217.110 old revision restored (2026/02/04 04:34) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| ====== Weekly Report for Management ====== | ====== Weekly Report for Management ====== | ||
| - | |||
| - | == Call Status == | ||
| - | - Number of Calls (Weekly) | ||
| - | - Number of Calls (Monthly) | ||
| - | - Average Handling Time | ||
| - | - Hold/Wait Time | ||
| - | - Agent' | ||
| - | |||
| - | == Refunds == | ||
| - | - Refunded Amount by Agent (Monthly) | ||
| - | - Refunded Amount by Agent (Weekly) | ||
| - | - Refunded Amount for RMA (Weekly and Monthly) | ||
| - | |||
| - | == Chargebacks == | ||
| - | - Number of CBs by Last Interaction | ||
| - | - Number of CBs per Agent | ||
| - | |||
| - | == Sales, Refunds and Chargebacks Summary (Weekly and Monthly) == | ||
| - | - Weekly and Monthly Sales | ||
| - | - Combined Chargebacks $ | ||
| - | - Combined Chargebacks % | ||
| - | - Combined Refund $ | ||
| - | - Combined Refund % | ||
| - | |||
| - | |||
| - | __Report Templates: | ||
| - | ]] | ||
| - | |||
| - | |||