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admin:process_rmas
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admin:process_rmas [2025/06/26 01:49] 47.128.124.210 removed |
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| 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | ||
| - | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** | + | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** |
| {{: | {{: | ||
| - | 6.Open the file in Excel and remove all columns **EXCEPT** | + | 6.Click |
| - | + | ||
| - | + | ||
| - | MERCHANT ORDER ID | + | |
| - | + | ||
| - | UPDATED AT | + | |
| - | + | ||
| - | DETAIL ITEM 1 | + | |
| - | + | ||
| - | DETAIL 1 RMA Number | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | 7. Enter these into the RMA TRACKER for processing | + | |
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| - | **RMA TRACKER** | + | |
admin/process_rmas.1750902540.txt.gz · Last modified: 2025/06/26 01:49 by 47.128.124.210
