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admin:process_rmas [2025/11/05 02:34] 216.73.216.151 old revision restored (2025/09/22 23:28) |
admin:process_rmas [2025/11/05 04:46] (current) 216.73.216.151 old revision restored (2025/07/04 03:06) |
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| 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | ||
| - | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** | + | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** |
| {{: | {{: | ||
| - | 6.Click | + | 6.Open the file in Excel and remove all columns **EXCEPT** |
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| + | |||
| + | MERCHANT ORDER ID | ||
| + | |||
| + | UPDATED AT | ||
| + | |||
| + | DETAIL ITEM 1 | ||
| + | |||
| + | DETAIL 1 RMA Number | ||
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| + | {{: | ||
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| + | 7. Enter these into the RMA TRACKER for processing | ||
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| + | **RMA TRACKER** | ||
admin/process_rmas.1762310054.txt.gz · Last modified: 2025/11/05 02:34 by 216.73.216.151
