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| 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | ||
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| + | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** and then click export. | ||
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| + | {{: | ||
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| + | 6.Open the file in Excel and remove all columns **EXCEPT** | ||
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| + | MERCHANT ORDER ID | ||
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| + | UPDATED AT | ||
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| + | DETAIL ITEM 1 | ||
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| + | DETAIL 1 RMA Number | ||
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| + | {{: | ||
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| + | 7. Enter these into the RMA TRACKER for processing | ||
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| + | **RMA TRACKER** | ||
admin/process_rmas.1762317957.txt.gz ยท Last modified: 2025/11/05 04:45 by 216.73.216.151
