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admin:process_rmas [2026/03/22 00:34] 216.73.216.145 old revision restored (2026/02/04 04:20) |
admin:process_rmas [2026/03/22 02:20] (current) 216.73.216.145 old revision restored (2025/12/20 07:52) |
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| - | **How to Update RMA TRACKER** | + | **To update RMAs for FDC:** |
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| 3.//Click Returns > Returns List// | 3.//Click Returns > Returns List// | ||
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| - | {{: | ||
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| - | 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | ||
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| - | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** and then click export. | ||
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| - | {{: | ||
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| - | 6.Open the file in Excel and remove all columns **EXCEPT** | ||
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| - | MERCHANT ORDER ID | ||
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| - | UPDATED AT | ||
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| - | DETAIL ITEM 1 | ||
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| - | DETAIL 1 RMA Number | ||
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| - | {{: | ||
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| - | 7. Copy and paste these values into the RMA TRACKER for processing | ||
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| - | **RMA TRACKER** | ||
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admin/process_rmas.1774139698.txt.gz · Last modified: 2026/03/22 00:34 by 216.73.216.145
