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admin:process_rmas [2026/03/22 00:39]
216.73.216.145 old revision restored (2025/12/20 07:54)
admin:process_rmas [2026/03/22 02:20] (current)
216.73.216.145 old revision restored (2025/12/20 07:52)
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 3.//Click Returns > Returns List// 3.//Click Returns > Returns List//
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-{{:admin:rmapicture1.png|}} 
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-4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. 
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-5.Select any new returns that are under the reason **CUSTOMER RETURNED** and then click export. 
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-{{:admin:3.jpg|}} 
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-6.Open the file in Excel and remove all columns **EXCEPT** 
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-MERCHANT ORDER ID 
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-UPDATED AT 
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-DETAIL ITEM 1 
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-DETAIL 1 RMA Number 
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-{{:admin:6.jpg|}} 
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-7. Enter these into the RMA TRACKER for processing 
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-**RMA TRACKER**  https://docs.google.com/spreadsheets/d/1kuO72fpvgpvnCEHDFEHjZIqQcQIMGixcFeDAzUJHw6Y/edit#gid=325023542  
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admin/process_rmas.1774139971.txt.gz ยท Last modified: 2026/03/22 00:39 by 216.73.216.145