User Tools
admin:process_rmas
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
admin:process_rmas [2026/05/06 13:53] 216.73.217.110 old revision restored (2026/03/22 00:35) |
admin:process_rmas [2026/05/06 16:13] (current) 216.73.217.110 old revision restored (2026/05/06 13:54) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | **To update RMAs for FDC:** | + | **How to Update RMA TRACKER** |
| Line 18: | Line 18: | ||
| 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | ||
| - | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** | + | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** |
| {{: | {{: | ||
| - | 6.Click | + | 6.Open the file in Excel and remove all columns **EXCEPT** |
| + | |||
| + | |||
| + | MERCHANT ORDER ID | ||
| + | |||
| + | UPDATED AT | ||
| + | |||
| + | DETAIL ITEM 1 | ||
| + | |||
| + | DETAIL 1 RMA Number | ||
| + | |||
| + | {{: | ||
| + | |||
| + | 7. Copy and paste these values into the RMA TRACKER for processing | ||
| + | |||
| + | |||
| + | **RMA TRACKER** | ||
admin/process_rmas.1778075614.txt.gz · Last modified: 2026/05/06 13:53 by 216.73.217.110
