User Tools
admin:process_rmas
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
|
admin:process_rmas [2026/05/06 13:59] 216.73.217.110 old revision restored (2026/03/22 00:43) |
admin:process_rmas [2026/05/06 16:13] (current) 216.73.217.110 old revision restored (2026/05/06 13:54) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | **To update RMAs for FDC:** | + | **How to Update RMA TRACKER** |
| Line 13: | Line 13: | ||
| 3.//Click Returns > Returns List// | 3.//Click Returns > Returns List// | ||
| + | |||
| + | {{: | ||
| + | |||
| + | 4.Set your date range based on the record you noted in step 1. You want to see new records since then. Click Apply. | ||
| + | |||
| + | 5.Select any new returns that are under the reason **CUSTOMER RETURNED** and then click export. | ||
| + | |||
| + | {{: | ||
| + | |||
| + | 6.Open the file in Excel and remove all columns **EXCEPT** | ||
| + | |||
| + | |||
| + | MERCHANT ORDER ID | ||
| + | |||
| + | UPDATED AT | ||
| + | |||
| + | DETAIL ITEM 1 | ||
| + | |||
| + | DETAIL 1 RMA Number | ||
| + | |||
| + | {{: | ||
| + | |||
| + | 7. Copy and paste these values into the RMA TRACKER for processing | ||
| + | |||
| + | |||
| + | **RMA TRACKER** | ||
| + | |||
admin/process_rmas.1778075950.txt.gz · Last modified: 2026/05/06 13:59 by 216.73.217.110
