Differences

This shows you the differences between two versions of the page.

--- admin:upload_cancel_report [2025/07/04 08:52]
216.73.217.3 old revision restored (2025/06/24 07:28)
+++ admin:upload_cancel_report [2025/07/04 09:22] (current)
216.73.217.3 old revision restored (2025/06/24 07:22)
@@ Line 7: / Line 7: @@
 {{:admin:cancel2.jpg?600|}}
-. On your CSV File, look for the first entry of the day and delete all previous entries, date, agent and note columns.
+. On your CSV File, look for the first entry of the day and delete all previous entries but do not remove the first row with the header names, it is required! Delete all date, agent and notes columns as well.  Final input will be looked like the photo below.
+**IMPORTANT:** Make sure that you checked all entries, if the dates was encoded correct and the order number are not in the scientific format like 1.0E+09.
+{{:admin:cancel_3.jpg?600|}}
-. Login to Click Verify Portal [[https://portal.clickverify.xyz/admin
+. Save your CSV File on your desktop. Be careful that file format will not be changed.
+. Login to Click Verify Portal [[https://portal.clickverify.xyz/admin
 ]]

Dial Customer Solutions Internal CS Wiki