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====== How to Upload the Daily Cancel Report ====== | ====== How to Upload the Daily Cancel Report ====== | ||
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1. Download the **DCS Cancels/ | 1. Download the **DCS Cancels/ | ||
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2. On your CSV File, look for the first entry of the day and delete all previous entries but do not remove the first row with the header names, it is required! Delete all date, agent and notes columns as well. Final input will be looked like the photo below. | 2. On your CSV File, look for the first entry of the day and delete all previous entries but do not remove the first row with the header names, it is required! Delete all date, agent and notes columns as well. Final input will be looked like the photo below. | ||
- | **IMPORTANT: | + | **IMPORTANT: |
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- | 3. Save your CSV File on your desktop. | + | 3. Save your CSV File on your desktop. |
4. Login to Click Verify Portal [[https:// | 4. Login to Click Verify Portal [[https:// | ||
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- | * **Hit Batch CSV** | ||
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- | * **Hit Choose File > Select your saved CSV File > Hit Upload** | ||
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- | __**NOTES**__ | ||
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- | //1. Error message clearly states that there are invalid date on your CSV File. Look for the error, fix it and do re-upload.// | ||
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- | //2. It is advisable to do two batches of uploads for the whole shift coverage.// | ||
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