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admin:upload_cancel_report [2025/12/20 08:38] 216.73.216.15 old revision restored (2025/11/05 08:24) |
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| ====== How to Upload the Daily Cancel Report ====== | ====== How to Upload the Daily Cancel Report ====== | ||
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| 1. Download the **DCS Cancels/ | 1. Download the **DCS Cancels/ | ||
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| - | 2. On your CSV File, look for the first entry of the day and delete all previous entries | + | 2. On your CSV File, look for the first entry of the day and delete all previous entries, date, agent and note columns. |
| - | **IMPORTANT: | ||
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| - | 3. Save your CSV File on your desktop. The file format is default as CSV (Comma delimited), do not change it. | + | 2. Login to Click Verify Portal [[https:// |
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| - | 4. Login to Click Verify Portal [[https:// | + | |
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| - | * **Hit Batch CSV** | ||
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| - | * **Hit Choose File > Select your saved CSV File > Hit Upload** | ||
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| - | ---- | ||
| - | __**NOTES**__ | ||
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| - | //1. Error message clearly states that there are invalid date on your CSV File. Look for the error, fix it and do re-upload.// | ||
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| - | //2. It is advisable to do two batches of uploads for the whole shift coverage.// | ||
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