Differences

This shows you the differences between two versions of the page.

--- general:basic_call_flow [2025/09/16 14:38]
216.73.216.115 old revision restored (2025/07/04 20:09)
+++ general:basic_call_flow [2025/09/16 14:49] (current)
216.73.216.127 old revision restored (2025/07/04 20:05)
@@ Line 28: / Line 28: @@
 ===== Assist =====
-Click on the name of the customer to open their account. Review the **Continuity, Fulfillments**, and **Transactions** tabs to familiarize yourself with their account.
+Click on the name of the customer to open their account record. Review the **Continuity, Fulfillments**, and **Transactions** tabs to familiarize yourself with their account.
+{{:general:assist.png|}}
 **Talk Track:** //Great, I have your account open here. How may I help you?//

Dial Customer Solutions Internal CS Wiki