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general:basic_call_flow
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general:basic_call_flow [2026/05/06 14:01] 216.73.217.110 old revision restored (2026/03/22 00:55) |
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| Greet the customer with your name and ask for their phone number. You may also look up the customer by name or order number. | Greet the customer with your name and ask for their phone number. You may also look up the customer by name or order number. | ||
| - | **Talk Track:** //Thank you for calling Customer Service, this is ____. May I please start with your phone number?// | + | **Talk Track:** //Thank you for calling Customer Service, this is XYZ. May I please start with your phone number?// |
| ===== Search for the customer ===== | ===== Search for the customer ===== | ||
general/basic_call_flow.1778076062.txt.gz · Last modified: 2026/05/06 14:01 by 216.73.217.110
