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general:basic_call_flow
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general:basic_call_flow [2026/06/20 22:05] 216.73.216.49 old revision restored (2026/03/22 01:00) |
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| ===== Confirm identity ===== | ===== Confirm identity ===== | ||
| - | You need to verify that you are speaking to the correct person. Have the customer confirm | + | You need to verify that you are speaking to the correct person. Have the customer confirm |
| - | **Talk Track:** //Alright, is this Ms Cindy Cramer in Las Vegas? And your email address is [email protected]?// | + | **Talk Track:** //Alright, is this Ms Cindy Cramer in Nevada? And your address is 3500 Naples Drive, Las Vegas, 89103?// |
| ===== Assist ===== | ===== Assist ===== | ||
general/basic_call_flow.1781993104.txt.gz · Last modified: 2026/06/20 22:05 by 216.73.216.49
