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general:buzzwords
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general:buzzwords [2025/09/16 16:50] 216.73.216.115 old revision restored (2025/07/04 23:29) |
general:buzzwords [2025/11/05 10:48] (current) 216.73.216.151 old revision restored (2025/11/05 06:13) |
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| ====== Buzzwords ====== | ====== Buzzwords ====== | ||
| - | ** * LAWYER** | ||
| ** * BANK** | ** * BANK** | ||
| ** * DISPUTE** | ** * DISPUTE** | ||
| ** * CHARGE BACK** | ** * CHARGE BACK** | ||
| ** * COURT COMPLAINT** | ** * COURT COMPLAINT** | ||
| - | ** * ATTORNEY** | + | ** * ATTORNEY |
| + | |||
| + | NOT Buzzwords: | ||
| + | |||
| + | ** * LAWYER** | ||
| + | ** * COURT COMPLAINT** | ||
| + | ** * CONSUMER REPORTS** | ||
| + | ** * BBB / BETTER BUSINESS BUREAU** | ||
| --- | --- | ||
| Line 22: | Line 29: | ||
| **Talk Track:** //I do recommend that you work with us to settle this matter rather than filing a dispute with the bank. The first thing the bank will do is freeze the transactions while they investigate - which blocks us from issuing any refunds to your card.// | **Talk Track:** //I do recommend that you work with us to settle this matter rather than filing a dispute with the bank. The first thing the bank will do is freeze the transactions while they investigate - which blocks us from issuing any refunds to your card.// | ||
| + | |||
| + | --- | ||
| + | |||
| + | **What you need to do:** | ||
| + | |||
| + | - Attempt to have the customer accept an offer | ||
| + | - Attempt to have the customer agree to follow our RMA process | ||
| + | - If the customer is not satisfied, ask what they want. If a full refund is the only way to avoid the chargeback, then you are permitted to do so. | ||
general/buzzwords.1758041425.txt.gz · Last modified: 2025/09/16 16:50 by 216.73.216.115
