User Tools
general:buzzwords
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
general:buzzwords [2026/05/06 14:15] 216.73.217.110 old revision restored (2026/02/04 04:35) |
general:buzzwords [2026/05/06 16:15] (current) 216.73.217.110 old revision restored (2026/05/06 14:15) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| ====== Buzzwords ====== | ====== Buzzwords ====== | ||
| - | ** * BANK - WILL CALL OR HAVE CALLED** | + | ** * LAWYER** |
| - | + | ** * BANK** | |
| - | ** * DISPUTE | + | ** * DISPUTE** |
| ** * CHARGE BACK** | ** * CHARGE BACK** | ||
| - | ** * ATTORNEY GENERAL** | ||
| - | |||
| - | NOT Buzzwords: | ||
| - | |||
| - | ** * LAWYER** | ||
| ** * COURT COMPLAINT** | ** * COURT COMPLAINT** | ||
| - | ** * CONSUMER REPORTS** | + | ** * ATTORNEY** |
| - | ** * BBB / BETTER BUSINESS BUREAU** | + | |
| --- | --- | ||
| Line 29: | Line 22: | ||
| **Talk Track:** //I do recommend that you work with us to settle this matter rather than filing a dispute with the bank. The first thing the bank will do is freeze the transactions while they investigate - which blocks us from issuing any refunds to your card.// | **Talk Track:** //I do recommend that you work with us to settle this matter rather than filing a dispute with the bank. The first thing the bank will do is freeze the transactions while they investigate - which blocks us from issuing any refunds to your card.// | ||
| - | |||
| - | --- | ||
| - | |||
| - | **What you need to do:** | ||
| - | |||
| - | - Attempt to have the customer accept an offer | ||
| - | - Attempt to have the customer agree to follow our RMA process | ||
| - | - If the customer is not satisfied, ask what they want. If a full refund is the only way to avoid the chargeback, then you are permitted to do so. | ||
general/buzzwords.1778076947.txt.gz · Last modified: 2026/05/06 14:15 by 216.73.217.110
