This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
|
general:chargebacks [2025/11/05 06:14] 216.73.216.151 old revision restored (2025/09/16 18:37) |
general:chargebacks [2025/11/05 06:14] (current) 216.73.216.151 old revision restored (2025/09/16 18:44) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| ====== Charge Backs ====== | ====== Charge Backs ====== | ||
| - | {{: | + | <Need screenshot> |
| - | __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution. | + | You will not be able to assist any customer that has a disabled account. Inform the customer that their account has been disabled due to a dispute with their financial institution. |
| - | Talk Track: //It appears there is an active dispute on your transactions. I apologize but my functions with your account | + | Talk Track: //It appears there is an active dispute on your transactions. I apologize but my functions with your account |
| - | You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, | + | You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, you should cancel them now. |