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general:chargebacks
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| - | ====== Charge Backs ====== | ||
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| - | <Need screenshot> | ||
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| - | You will not be able to assist any customer that has filed a charge back with their bank. Inform the customer that their account has been disabled due to a dispute with their financial institution. | ||
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| - | Talk Track: //It appears there is an active dispute on your transactions. I apologize but my functions with your account will be limited due to this, I suggest you reach out to your bank to remove the dispute should you want us to be able to access your account.// | ||
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| - | You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, you should cancel them now. | ||
general/chargebacks.1578010451.txt.gz · Last modified: 2020/01/03 00:14 by ben
