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general:chargebacks [2020/01/10 20:18] ben |
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- | ====== Charge Backs ====== | ||
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- | __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution. | ||
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- | **Talk Track:** //It appears there is an active dispute on your transactions. I apologize but my functions with your account are limited. I suggest you reach out to your bank to remove the dispute should you want us to be able to access your account.// | ||
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- | You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, [[howto: | ||