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general:chargebacks
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general:chargebacks [2025/09/16 18:33] 216.73.216.115 old revision restored (2025/07/13 19:57) |
general:chargebacks [2025/09/16 18:51] (current) 216.73.216.115 old revision restored (2020/01/10 20:18) |
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| ====== Charge Backs ====== | ====== Charge Backs ====== | ||
| - | <Need screenshot> | + | {{: |
| - | You will not be able to assist any customer that has a disabled account. Inform the customer that their account has been disabled due to a dispute with their financial institution. | + | __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution. |
| - | Talk Track: //It appears there is an active dispute on your transactions. I apologize but my functions with your account | + | **Talk Track:** //It appears there is an active dispute on your transactions. I apologize but my functions with your account |
| - | You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, you should cancel them now. | + | You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, |
general/chargebacks.1758047639.txt.gz ยท Last modified: 2025/09/16 18:33 by 216.73.216.115
