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general:chargebacks

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general:chargebacks [2025/11/05 06:14]
216.73.216.151 old revision restored (2025/09/16 18:37)
general:chargebacks [2026/02/04 04:34] (current)
216.73.216.182 old revision restored (2025/09/16 18:51)
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 __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution. __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution.
  
-Talk Track: //It appears there is an active dispute on your transactions. I apologize but my functions with your account are limited. I suggest you reach out to your bank to remove the dispute should you want us to be able to access your account.//+**Talk Track:** //It appears there is an active dispute on your transactions. I apologize but my functions with your account are limited. I suggest you reach out to your bank to remove the dispute should you want us to be able to access your account.//
  
  
-You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, you should cancel them now.+You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, [[howto:cancel|you should cancel them now]] and [[howto:blacklist|blacklist]] them.
  
general/chargebacks.1762323268.txt.gz · Last modified: 2025/11/05 06:14 by 216.73.216.151