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general:chargebacks [2026/06/20 21:30]
216.73.216.49 old revision restored (2026/05/06 13:56)
general:chargebacks [2026/06/21 00:30] (current)
216.73.217.112 old revision restored (2026/06/20 21:41)
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 __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution. __You will not be able to assist any customer that has filed a charge back with their bank__. Inform the customer that their account has been disabled due to a dispute with their financial institution.
  
-**Talk Track:** //It appears there is an active dispute on your transactions. I apologize but my functions with your account are limited. I suggest you reach out to your bank to remove the dispute should you want us to be able to access your account.//+Talk Track: //It appears there is an active dispute on your transactions. I apologize but my functions with your account are limited. I suggest you reach out to your bank to remove the dispute should you want us to be able to access your account.//
  
  
-You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, [[howto:cancel|you should cancel them now]] and [[howto:blacklist|blacklist]] them.+You will **not** be able to assist them until that is resolved. If there are any other active subscriptions with this customer, you should cancel them now.
  
general/chargebacks.1781991058.txt.gz · Last modified: 2026/06/20 21:30 by 216.73.216.49