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general:making_offers
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general:making_offers [2025/09/16 16:50] 216.73.216.115 old revision restored (2025/07/04 16:50) |
general:making_offers [2025/09/16 16:58] (current) 216.73.216.115 old revision restored (2025/07/04 17:01) |
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| ===== The customer has already paid ===== | ===== The customer has already paid ===== | ||
| - | The trial has ended and the customer is accepting the offer to keep the product instead of sending it back. You can refund the remainder | + | You can refund the remainder. |
| 1. From the **Transactions** tab, click **Actions > Refund**. | 1. From the **Transactions** tab, click **Actions > Refund**. | ||
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| 1. From the **Continuity** tab, click on the **Purchase** name. | 1. From the **Continuity** tab, click on the **Purchase** name. | ||
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| - | {{: | ||
| 2. Set the **Price** to the offer you agreed on. Click **Update Purchase**. | 2. Set the **Price** to the offer you agreed on. Click **Update Purchase**. | ||
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| - | {{: | ||
| 3. Click **Force Bill NOW**. When prompted, click **Yes, I'm sure**. | 3. Click **Force Bill NOW**. When prompted, click **Yes, I'm sure**. | ||
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| - | {{: | ||
| 4. [[howto: | 4. [[howto: | ||
general/making_offers.1758041400.txt.gz · Last modified: 2025/09/16 16:50 by 216.73.216.115
