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general:making_offers
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general:making_offers [2025/09/16 16:50] 216.73.216.115 old revision restored (2025/07/04 16:59) |
general:making_offers [2025/09/16 16:58] (current) 216.73.216.115 old revision restored (2025/07/04 17:01) |
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| ====== Making Offers ====== | ====== Making Offers ====== | ||
| - | If a customer wants to return a product, you can make them an offer to keep it. This can save them the hassle and expense of shipping. | + | If a customer wants to return a product, you should |
| First offer = **$49.95** | First offer = **$49.95** | ||
| Line 17: | Line 17: | ||
| //I spoke with my supervisor and am authorized to give you an 80% off discount. This is below our cost and is a one time only offer. Would you like to keep the product for only $19.95?// | //I spoke with my supervisor and am authorized to give you an 80% off discount. This is below our cost and is a one time only offer. Would you like to keep the product for only $19.95?// | ||
| + | |||
| ====== When an offer is accepted ====== | ====== When an offer is accepted ====== | ||
| Line 39: | Line 40: | ||
| 1. From the **Continuity** tab, click on the **Purchase** name. | 1. From the **Continuity** tab, click on the **Purchase** name. | ||
| + | |||
| 2. Set the **Price** to the offer you agreed on. Click **Update Purchase**. | 2. Set the **Price** to the offer you agreed on. Click **Update Purchase**. | ||
| + | |||
| 3. Click **Force Bill NOW**. When prompted, click **Yes, I'm sure**. | 3. Click **Force Bill NOW**. When prompted, click **Yes, I'm sure**. | ||
| - | 4. [[howto: | + | |
| + | 4. [[howto: | ||
general/making_offers.1758041427.txt.gz · Last modified: 2025/09/16 16:50 by 216.73.216.115
