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general:making_offers
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general:making_offers [2025/11/05 06:07] 216.73.216.151 old revision restored (2025/09/16 16:49) |
general:making_offers [2025/11/05 10:49] (current) 216.73.216.151 old revision restored (2025/11/05 06:12) |
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| ====== Making Offers ====== | ====== Making Offers ====== | ||
| - | If a customer wants to return a product, you should | + | If a customer wants to return a product, you can make them an offer to keep it. This can save them the hassle and expense of shipping. |
| First offer = **$49.95** | First offer = **$49.95** | ||
| Line 17: | Line 17: | ||
| //I spoke with my supervisor and am authorized to give you an 80% off discount. This is below our cost and is a one time only offer. Would you like to keep the product for only $19.95?// | //I spoke with my supervisor and am authorized to give you an 80% off discount. This is below our cost and is a one time only offer. Would you like to keep the product for only $19.95?// | ||
| - | |||
| ====== When an offer is accepted ====== | ====== When an offer is accepted ====== | ||
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| ===== The customer has already paid ===== | ===== The customer has already paid ===== | ||
| - | The trial has ended and the customer is accepting the offer to keep the product instead of sending it back. You can refund the remainder | + | You can refund the remainder. |
| 1. From the **Transactions** tab, click **Actions > Refund**. | 1. From the **Transactions** tab, click **Actions > Refund**. | ||
| Line 46: | Line 45: | ||
| 4. [[howto: | 4. [[howto: | ||
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| - | <Add screenshots above> | ||
general/making_offers.1762322861.txt.gz ยท Last modified: 2025/11/05 06:07 by 216.73.216.151
