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general:managing_call_backs

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general:managing_call_backs [2025/11/05 04:55]
216.73.216.151 old revision restored (2025/07/04 09:05) 		general:managing_call_backs [2025/11/05 04:55] (current)
216.73.216.151 old revision restored (2025/07/04 09:05)
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 ===== When you have completed your Call Back: ===== ===== When you have completed your Call Back: =====
  
-1.  __IMPORTANT:__ Add a note to the CRM indicating that the callback happened and what the result was.+1.  __IMPORTANT:__ [[howto:add_notes|Add a note to the CRM]] indicating that the callback happened and what the result was. 
 2.  Click on the ticket to open it in FreshDesk. 2.  Click on the ticket to open it in FreshDesk.
 +
 3.  Click **Close**. 3.  Click **Close**.
  
general/managing_call_backs.txt · Last modified: 2025/11/05 04:55 by 216.73.216.151

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