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general:managing_call_backs
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| ====== Managing Call Backs ====== | ====== Managing Call Backs ====== | ||
| - | Ideally you can resolve all of the issues raised by a customer when you are on the phone together; but sometimes you need to investigate and give them a call back later. This process outlines how to create a ticket in FreshDesk so that your pending | + | Ideally you can resolve all of the issues raised by a customer when you are on the phone together; but sometimes, you need to investigate and give them a call back later. This process outlines how to create a ticket in FreshDesk so that your pending Call Backs are kept organized. |
| ===== To create a ticket for a new Call Back: ===== | ===== To create a ticket for a new Call Back: ===== | ||
general/managing_call_backs.txt · Last modified: 2025/09/16 13:08 by 216.73.216.115
