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general:managing_call_backs [2025/07/04 08:37]
216.73.217.3 old revision restored (2025/06/10 10:14) 		general:managing_call_backs [2025/07/04 09:09] (current)
216.73.217.3 old revision restored (2025/06/10 09:16)
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 ===== When you have completed your Call Back: ===== ===== When you have completed your Call Back: =====
  
-1.  __IMPORTANT:__ Add a note to the CRM indicating that the callback happened and what the result was.+1.  __IMPORTANT:__ [[howto:add_notes|Add a note to the CRM]] indicating that the callback happened and what the result was.
  
 2.  Click on the ticket to open it in FreshDesk. 2.  Click on the ticket to open it in FreshDesk.
general/managing_call_backs.1751618230.txt.gz ยท Last modified: 2025/07/04 08:37 by 216.73.217.3

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