Dial Customer Solutions Internal CS Wiki

User Tools

Site Tools

Trace:
general:managing_call_backs

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
general:managing_call_backs [2025/11/05 04:55]
216.73.216.151 old revision restored (2025/07/04 09:05) 		general:managing_call_backs [2025/11/05 09:38] (current)
216.73.216.151 old revision restored (2025/11/05 04:55)
Line 39: Line 39:
 ===== When you have completed your Call Back: ===== ===== When you have completed your Call Back: =====
  
-1.  __IMPORTANT:__ [[howto:add_notes|Add a note to the CRM]] indicating that the callback happened and what the result was. +1.  __IMPORTANT:__ Add a note to the CRM indicating that the callback happened and what the result was.
 2.  Click on the ticket to open it in FreshDesk. 2.  Click on the ticket to open it in FreshDesk.
- 
 3.  Click **Close**. 3.  Click **Close**.
  
general/managing_call_backs.1762318536.txt.gz · Last modified: 2025/11/05 04:55 by 216.73.216.151

Page Tools

Donate Powered by PHP Valid HTML5 Valid CSS Driven by DokuWiki