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howto:cancel [2025/07/04 15:22]
216.73.217.3 old revision restored (2025/05/26 05:33)
howto:cancel [2025/07/05 00:56] (current)
216.73.217.3 old revision restored (2025/07/04 16:02)
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 1. Update the Step 1, 2 and or 3 **Rebill Date** to 1 month in the future   1. Update the Step 1, 2 and or 3 **Rebill Date** to 1 month in the future  
  
-{{:howto:Picture2.png|}}+{{:howto:cancel_purchase.png|}}
  
 +2.  Set the **Next Bill Date** to __1 month__ in the future and click **Update Purchase**.
 +
 +{{:howto:extend_trial.png|}}
 +
 +3.  Click **Cancel Subscription**. Set the **Reason**. Set **Schedule For** to //**Next Successful Billing**//. Click **Submit Cancel**.
 +
 +{{:howto:cancel_subscription.png|}}
  
 Inform the customer that they have 15 days to return the product. [[howto:rma|Issue an RMA]] or [[general:making_offers|have them accept an offer]]. Inform the customer that they have 15 days to return the product. [[howto:rma|Issue an RMA]] or [[general:making_offers|have them accept an offer]].
howto/cancel.1751642525.txt.gz ยท Last modified: 2025/07/04 15:22 by 216.73.217.3