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--- howto:cancel [2025/09/16 16:33]
216.73.216.115 old revision restored (2025/07/04 15:28)
+++ howto:cancel [2025/09/16 22:04] (current)
216.73.216.115 old revision restored (2025/09/16 16:36)
@@ Line 26: / Line 26: @@
 ===== If the customer is no longer in the Trial =====
-In this case the customer has already been charged for their first month or any future shipment. They would like to cancel all further shipments. To cancel any further billing of a Product – You will need to add an entry in the online google cancellation sheet using the **ORDER NUMBER ASSOCIATED WITH THE MOST RECENT TRANSACTION FOR THAT PRODUCT**  . You will then need to update the  to be **REBILL DATE TO BE “0”** on the excel sheet. Remember you **MUST** put an entry for **EACH PRODUCT SUBSCRIPTION** you are looking to cancel.
+In this case the customer has already been charged for their first month or any future shipment. They would like to cancel all further shipments.
+To cancel any further billing of a Product – You will need to add an entry in the online google cancellation sheet using the **THE MOST RECENT TRANSACTION** FOR THAT PRODUCT.
+You will then need to update the **REBILL DATE TO BE “0”** on the excel sheet. Remember you **MUST** put an entry for **EACH PRODUCT SUBSCRIPTION** you are looking to cancel.
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