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--- howto:cancel [2025/09/16 16:36]
216.73.216.115 old revision restored (2025/07/04 15:26)
+++ howto:cancel [2025/09/16 22:04] (current)
216.73.216.115 old revision restored (2025/09/16 16:36)
@@ Line 5: / Line 5: @@
 https://docs.google.com/spreadsheets/d/1-QL4VkuJgOvn3mS7sD4fie1zjsVbfXqeuorqRTyJb9Y/edit#gid=494181682
-To cancel any further billing of a Product **after a trial has expired** – You will need to update the **REBILL DATE** for each specific product date to be **“0”** on the online excel sheet. You will need to do this for **EACH PRODUCT SUBSCRIPTION**.
+After a trial has expired. To cancel any further billing of a Product – You will need to update the **REBILL DATE** for each specific product date to be **“0”** on the online excel sheet.You will need to do this for **EACH PRODUCT SUBSCRIPTION**. For example if the customer ordered STEP 1, STEP 2 and STEP 3 there would need to be THREE entries in the google doc. You must always put the Order Number of the **MOST RECENT TRANSACTION**
-For example if the customer ordered STEP 1, STEP 2 and STEP 3 there would need to be THREE entries in the google doc. You must always put the Order Number of the **MOST RECENT TRANSACTION**
 {{:howto:Picture1.png|}}
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 . In this case there is only ONE ORDER NUMBER that has been generated in Konnektive therefore you will only need to make ONE ENTRY in the online cancel sheet.
-. Update the Step 1, 2 and or 3 **Rebill Date**  for each product to 1 month in the future
+. Update the Step 1, 2 and or 3 **Rebill Datse** to 1 month in the future
 {{:howto:Picture2.png|}}

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