Differences

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--- howto:cancel_order [2025/05/20 16:42]
20.171.207.252 old revision restored (2024/09/08 14:35)
+++ howto:cancel_order [2025/06/18 16:11] (current)
20.171.207.135 old revision restored (2025/05/26 07:30)
@@ Line 1: / Line 1: @@
-How to cancel an order on Hold
+====== How to cancel an order on Hold ======
-All orders are held in Hold status before being sent to our shipper. If a customer wishes to cancel their order
+All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still [[general:making_offers|make an offer]] for them to keep the order.

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