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howto:cancel_order [2025/06/18 16:11] (current) 20.171.207.135 old revision restored (2025/05/26 07:30) |
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All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still [[general: | All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still [[general: | ||
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- | To cancel the order: | ||
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- | 1. From the **Fulfillments** tab, click **Actions > Cancel**. | ||
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- | 2. Select the items you wish to cancel (deselect items they wish to keep) and click **Cancel Fulfillment**. | ||
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- | 3. Click to the **Transactions** tab and [[howto: | ||
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- | 4. Click to the **Continuity** tab and [[howto: |