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howto:cancel_order
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howto:cancel_order [2025/11/05 05:02] 216.73.216.151 old revision restored (2025/07/05 15:50) |
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| ====== How to cancel an order on Hold ====== | ====== How to cancel an order on Hold ====== | ||
| - | All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still inquire why they want to cancel and[[general: | + | All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still inquire why they want to cancel and [[general: |
| **Talk Track:** //May I ask why you've changed your mind about the order? We recently offered a seasonal promotion and I'd be happy to extend this discount to your order should you wish to keep it.// | **Talk Track:** //May I ask why you've changed your mind about the order? We recently offered a seasonal promotion and I'd be happy to extend this discount to your order should you wish to keep it.// | ||
howto/cancel_order.1762318959.txt.gz · Last modified: 2025/11/05 05:02 by 216.73.216.151
