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--- howto:cancel_order [2025/12/20 08:34]
216.73.216.15 old revision restored (2025/09/16 14:47)
+++ howto:cancel_order [2026/02/04 07:49] (current)
216.73.216.182 old revision restored (2026/02/04 04:37)
@@ Line 1: / Line 1: @@
-How to cancel an order on Hold
+====== How to cancel an order on Hold ======
-All orders are held in Hold status before being sent to our shipper. If a customer wishes to cancel their order
+All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still [[general:making_offers|make an offer]] for them to keep the order.

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