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howto:cancel_order

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howto:cancel_order [2026/05/06 14:01]
216.73.217.110 old revision restored (2026/03/22 00:23)
howto:cancel_order [2026/05/06 16:15] (current)
216.73.217.110 old revision restored (2026/05/06 14:01)
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 ====== How to cancel an order on Hold ====== ====== How to cancel an order on Hold ======
  
-All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still inquire why they want to cancel and[[general:making_offers|make an offer]] for them to keep the order.+All orders are held in //Hold// status before being sent to our shipper. If a customer wishes to cancel their order during this stage we can provide a full refund. You should still inquire why they want to cancel and [[general:making_offers|make an offer]] for them to keep the order.
  
 **Talk Track:** //May I ask why you've changed your mind about the order? We recently offered a seasonal promotion and I'd be happy to extend this discount to your order should you wish to keep it.// **Talk Track:** //May I ask why you've changed your mind about the order? We recently offered a seasonal promotion and I'd be happy to extend this discount to your order should you wish to keep it.//
howto/cancel_order.1778076077.txt.gz · Last modified: 2026/05/06 14:01 by 216.73.217.110