Differences

This shows you the differences between two versions of the page.

--- howto:check_delivery [2025/12/20 05:19]
216.73.216.15 old revision restored (2025/11/05 04:50)
+++ howto:check_delivery [2025/12/20 05:20] (current)
216.73.216.15 old revision restored (2025/11/05 04:48)
@@ Line 3: / Line 3: @@
 You need to look at the **Fulfillments** tab in the CRM to determine whether it has shipped.
-The **Status** field will tell you whether the package is on //Hold, Pending Shipment, Shipped//, or //Delivered//.
+The **Status** field will tell you whether the package is on //Hold, Pending Shipment, Shipped//, or //Delivered//. Do not rely on this status to be accurate. Always check the tracking number at [[USPS.com]] or [[UPS.com]] (the carrier used is listed under **Method**.
-Orders on //Hold// have not left our facility and can be changed.
+{{:reasons:hold.png|}}
-Do not rely on the //Delivered// status to be accurate. Always check the tracking number at [[USPS.com]] or [[UPS.co]]m (the carrier used is listed under **Method**).
-{{:howto:delivery_status.png|}}
+Always
+===== If the package Status is Pending, Pending Shipment, Shipped, or Delivered =====

Dial Customer Solutions Internal CS Wiki