Differences

This shows you the differences between two versions of the page.

--- howto:check_delivery [2025/09/16 16:46]
216.73.216.115 old revision restored (2025/07/04 15:40)
+++ — (current)
@@ Line 1: / Line 1: @@
-====== How to see the delivery status of an order ======
-You need to look at the **Fulfillments** tab in the CRM to determine whether it has shipped.
-The **Status** field will tell you whether the package is on //Hold, Pending Shipment, Shipped//, or //Delivered//.
-Orders on //Hold// have not left our facility and can be changed.
-Do not rely on the //Delivered// status to be accurate. Always check the tracking number at [[USPS.com]] or [[UPS.co]]m (the carrier used is listed under **Method**).
-{{:howto:delivery_status.png|}}

Dial Customer Solutions Internal CS Wiki