Differences

This shows you the differences between two versions of the page.

--- howto:check_delivery [2025/09/16 16:46]
216.73.216.115 old revision restored (2025/07/04 16:02)
+++ howto:check_delivery [2025/11/05 09:38] (current)
216.73.216.151 old revision restored (2025/11/05 04:55)
@@ Line 2: / Line 2: @@
 You need to look at the **Fulfillments** tab in the CRM to determine whether it has shipped.
+The **Status** field will tell you whether the package is on //Hold, Pending Shipment, Shipped//, or //Delivered//. Do not rely on this status to be accurate. Always check the tracking number at [[USPS.com]] or [[UPS.com]] (the carrier used is listed under **Method**.
 {{:reasons:hold.png|}}
+Always
 ===== If the package Status is Pending, Pending Shipment, Shipped, or Delivered =====

Dial Customer Solutions Internal CS Wiki