This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
howto:email [2025/11/05 06:32] 216.73.216.151 old revision restored (2020/01/06 23:33) |
howto:email [2026/02/04 04:37] (current) 216.73.216.182 old revision restored (2025/12/20 06:43) |
||
|---|---|---|---|
| Line 20: | Line 20: | ||
| {{: | {{: | ||
| - | |||
| - | 4. Enter values for the **Subject** and **Description** fields. Click **Create**. At this time the customer will be notified via email that a new ticket has been created but it will not display any of these details. | ||
| - | |||
| - | 5. Click the **Reply** button within the ticket to send your email. If you entered any important details into the Description field, they will need to be repeated here. | ||
| - | |||
| - | {{: | ||
| - | |||
| - | 6. After sending your email, **Close** the ticket. | ||
| - | |||
| - | {{: | ||
| - | |||
| - | |||