User Tools

Site Tools


howto:email

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
howto:email [2026/05/06 14:18]
216.73.217.110 old revision restored (2026/02/04 09:18)
howto:email [2026/06/21 22:51] (current)
216.73.217.112 old revision restored (2026/03/22 01:06)
Line 20: Line 20:
  
 {{:howto:new_ticket_2.png|}} {{:howto:new_ticket_2.png|}}
- 
-4.  Enter values for the **Subject** and **Description** fields. Click **Create**. At this time the customer will be notified via email that a new ticket has been created but it will not display any of these details. 
- 
-5.  Click the **Reply** button within the ticket to send your email. If you entered any important details into the Description field, they will need to be repeated here. 
- 
-{{:howto:reply.png|}} 
- 
-6.  After sending your email, **Close** the ticket. 
- 
-{{:howto:close_2.png|}} 
- 
- 
howto/email.1778077080.txt.gz · Last modified: 2026/05/06 14:18 by 216.73.217.110