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howto:email [2026/06/20 22:29]
216.73.216.49 old revision restored (2026/03/22 01:06)
howto:email [2026/06/21 22:51] (current)
216.73.217.112 old revision restored (2026/03/22 01:06)
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 You will need to login to //FreshDesk// to send the email. You will need to login to //FreshDesk// to send the email.
  
-1.  Copy the email address from the CRM and switch to //FreshDesk//+1.  In //FreshDesk//, click **New > New Contact**.
- +
-2.  Click **New > New Contact**.+
  
 {{:howto:new_contact.png|}} {{:howto:new_contact.png|}}
  
-3.  Enter values into the **Full name** and **Email** fields. Click **Create**.+2.  Enter values into the **Full name** and **Email** fields. Click **Create**.
  
 You might see: You might see:
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 If so, click **View Contact**. If so, click **View Contact**.
  
-4.  +3.  You will be in the contact record. Click **+ New ticket**. 
 + 
 +{{:howto:new_ticket_2.png|}}
howto/email.1781994555.txt.gz · Last modified: 2026/06/20 22:29 by 216.73.216.49