Differences

This shows you the differences between two versions of the page.

--- howto:extend_trial [2026/02/04 04:36]
216.73.216.182 old revision restored (2025/11/05 04:48)
+++ howto:extend_trial [2026/02/04 04:36] (current)
216.73.216.182 old revision restored (2025/12/20 07:55)
@@ Line 6: / Line 6: @@
   * There have been shipping delays
-. Open the google spreed sheet available here :
+.  Open the customer record and click to the **Continuity** tab. Click on the **Purchase** name.
-https://docs.google.com/spreadsheets/d/1-QL4VkuJgOvn3mS7sD4fie1zjsVbfXqeuorqRTyJb9Y/edit#gid=494181682
+.  Set the **Next Bill Date** field to 2 weeks in the future. Click **Update Purchase**.
-. Enter the required values for **Date, Agent and Order ID**. Set the **Next Bill Date** to 1 month in the future.
-**Please Note you MUST include an entry for EACH PRODUCT ordered by the client** Example - If the customer ordered Step 1 and Step 2 you would need to include 2 entries into the google document.
-{{:howto:picture3.png|}}
+{{:howto:next_bill_date.png|}}

Dial Customer Solutions Internal CS Wiki