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howto:extend_trial [2025/12/20 06:43] 216.73.216.15 old revision restored (2025/11/05 04:02) |
howto:extend_trial [2025/12/20 13:21] (current) 216.73.216.15 old revision restored (2025/12/20 07:55) |
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| You may need to extend a trial subscription for a couple of reasons: | You may need to extend a trial subscription for a couple of reasons: | ||
| - | * The customer will be sending the product back | + | * The customer will be [[howto: |
| * There have been shipping delays | * There have been shipping delays | ||
| - | 1. Open the customer record | + | 1. Open the customer record |
| + | |||
| + | 2. Set the **Next Bill Date** field to 2 weeks in the future. Click **Update Purchase**. | ||
| + | |||
| + | {{: | ||